My wife ordered a washer and dryer from this store. It was delivered on May 20th while I was here. After the delivery guys left, I noticed several dents in the dryer door. I called the store and the person there told me the owner would call me back and offer to replace the dryer or give me store credit, etc. I never heard from the owner. A couple of weeks later, I went by the store, and was told to email some pictures of the door and given an email address to send them to. I did so, and again, never heard from Sears. I followed up a week later with another email, again, crickets from Sears. I then went by the store a couple of weeks later and was assured the owner would call me that day. That was last Friday, and still nothing. So, I have filed a complaint against this Sears with the corporate HQ. I will let you know if I hear anything.
Can't make 700 am appt. to unload Truck
Sears has great prices on tools.
Great customer service, down home attitude.
Nice people and good in store service.
Sears Hometown Store is a US Hardware Store based in Edenton, North Carolina. Sears Hometown Store is located at 211 S Broad St, Edenton, NC 27932, USA.
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